Terms & Conditions

These Terms & Conditions (“Terms”) govern your use of www.kondodyconcrete.com (the “Website”), operated by Kondody Concrete (“Kondody Concrete”, “we”, “us” or “our”). By accessing or using the Website, you agree to these Terms. If you do not agree, please do not use the Website.

1. About the Website

Kondody Concrete manufactures and supplies ready-mix concrete (RMC) from its plants at Kottayam, Thodupuzha, Cherthala and Kanjirappally, Kerala, India. The Website provides information about our company, concrete grades, special application concretes, services and quality practices, and lets you contact us with your requirements.

2. Information purposes only

All content on the Website, including product descriptions, grade tables, technical data, specifications, calculators, photographs and FAQs, is provided for general information only. It does not constitute an offer to sell, a contract, or professional engineering advice.

3. Enquiries and quotations

• Submitting a “Get a Quote”, “Request an Estimate”, callback or contact form, or messaging us via WhatsApp or chatbot, is only an enquiry. It does not create a contract or a binding order.
• Any quotation or estimate we share is indicative and depends on factors such as grade, quantity, site location, access, delivery schedule, pumping requirements and prevailing material costs.
• A supply is confirmed only through a written quotation, purchase order, agreement or other written confirmation issued or accepted by Kondody Concrete. The terms in that document govern the supply.
• Estimates from any calculator on the Website are approximate and should be verified by your engineer or contractor before ordering.

4. No online payments or transactions

The Website does not accept payments or process online transactions. We do not collect card, bank, UPI or other payment details through the Website. Payments for supplies are arranged directly with Kondody Concrete according to the terms of your confirmed order. Do not make payments based on requests received through unverified channels; if in doubt, contact us directly.

5. Technical and product information

• Concrete performance depends on correct mix design, site conditions, placement, compaction and curing. Information on the Website is general guidance and is not a substitute for advice from a qualified structural engineer or consultant.
• The choice of concrete grade and specification for any structure is the responsibility of the customer and their engineer.
• Product details, specifications, availability and services may change without notice.

6. Accuracy of information

We make reasonable efforts to keep the Website accurate and up to date. However, we do not guarantee that all information is complete, current or error-free, and we may correct or change content at any time.

7. Your responsibilities

When using the Website, you agree to:

• Provide accurate, current and complete information when contacting us
• Use the Website only for lawful purposes
• Not submit false enquiries, spam or misleading information
• Not attempt to gain unauthorised access to the Website, its servers or any connected systems
• Not upload or transmit viruses, malicious code or anything that may damage or disrupt the Website
• Not copy, scrape or reproduce Website content for commercial use without our written permission

8. Intellectual property

All content on the Website, including the Kondody Concrete name and logo, text, graphics, photographs, videos, designs and layout, is owned by or licensed to Kondody Concrete and protected by applicable intellectual property laws. You may view and print pages for personal or internal business reference. Any other use requires our prior written consent.

9. Third-party links and services

The Website may contain links to, or use, third-party websites and services such as WhatsApp, Google Maps, YouTube and social media platforms. These are provided for convenience only. We do not control and are not responsible for their content, availability or privacy practices, and your use of them is subject to their own terms.

10. Disclaimer

The Website and its content are provided on an “as is” and “as available” basis. To the extent permitted by law, we make no warranties, express or implied, about the Website, including its availability, accuracy or suitability for any particular purpose. We do not guarantee that the Website will be uninterrupted, secure or free from errors or viruses.

11. Limitation of liability

To the maximum extent permitted by law, Kondody Concrete, its directors, employees and partners will not be liable for any direct, indirect, incidental or consequential loss or damage arising from:

• Your use of, or inability to use, the Website
• Your reliance on any information on the Website
• Any decisions or actions taken based on Website content, calculators or indicative estimates

Our liability for any products or services supplied is governed solely by the terms of the relevant confirmed order or agreement.

12. Indemnity

You agree to indemnify and hold Kondody Concrete harmless from any claims, losses or expenses (including reasonable legal fees) arising from your misuse of the Website or your breach of these Terms.

13. Privacy

Your use of the Website is also governed by our Privacy Policy, which explains how we collect and use the information you share with us.

14. Changes to these Terms

We may update these Terms from time to time. The “Last updated” date at the top shows when they were last revised. Continued use of the Website after changes are posted means you accept the updated Terms.

15. Governing law and jurisdiction

These Terms are governed by the laws of India. Any dispute arising from these Terms or your use of the Website will be subject to the exclusive jurisdiction of the courts at Kottayam, Kerala.

16. Contact us

For any questions about these Terms, please contact:

Company: Kondody Concrete

Address: [Full postal address]

Email: sales@kondodyconcrete.com

Phone: +91 92077 44901